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About
Us
The Global Effectiveness Group is a multinational
consortium of consultants and coaches who all have:
- international experience through living and working
as expatriates
- experience as internal consultants in large multinational
corporations
- exceptional consulting and coaching skills, backed
up by advanced degrees and certifications
Most of all,
we are passionate about working with organizations, teams, and individuals
to achieve international success.
The Team
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| Tess Finch-Lees |
Tess Finch-Lees, Director
Tess Finch-Lees is director of the Global Effectiveness Group and is a visiting lecturer on Cranfield’s MBA course. Additionally, as a director of Waging Peace, Tess is responsible for, and has successfully led, a number of high profile press and media campaigns. She is Irish and has lived and worked in the UK, Colombia and France. She speaks English, Spanish and French and has an MSc in Organisational Behaviour from the University of London. Tess is a recipient of the prestigious Woman of the Year Award from the Women of the Year foundation and her work has featured on BBC radio 4. She has also been a guest on The Islam Channel, ITV, Sky and Channel 4 news.
In Colombia Tess worked as an organisational consultant for BP Exploration, where she designed and implemented programmes on multi-cultural teamwork, as well as providing workshops on cultural adaptation for Colombian employees in preparation for expatriation. She also acted as a strategic advisor to Diageo PLC and was the Andean region representative for Saville & Holdsworth Ltd in South America. More recently she has led the design and development of a market leading Diversity and Inclusion Culture Audit tool. As part of her ongoing work with FTSE 100 companies, Tess provides coaching and strategic support at board level as well as targeted seminars to support women in executive positions.
Until recently Tess managed the “Global Diversity Network”, a knowledge-sharing forum for global heads of diversity including Barclays, BP, Cable and Wireless, Dow Chemicals, Hewlett Packard, Kodak, the Philip Morris Company, & Shell.
She has also acted as a consultant to
Royal Mail, Hertfordshire constabulary, the Teacher Training Agency, The Greater London Authority, and the University of Durham
(business school), amongst others.
Tess is a regular contributor to the Financial Times' special reports on Business and Diversity (see link below). Tess frequently chairs, facilitates, and presents at
international Diversity and Corporate Social Responsibility (CSR) conferences.
Tess publishes regularly and has been widely quoted in the national, international and specialist press including: The International Telegraph, The Financial Times, The Irish Times, The Guardian, Broadcast Magazine and Personnel Today. An academic article exploring the role of language and imagery in subverting sex discrimination legislation was published in Anita Roddick's international journal, The New Academy Review. Publications:
No blacks, dogs or Irish: Reviewing 40 years of the race relations act: The Voice, 5 March 2006
Racist? How dare you!: The media doth protest too much in the face of Sir Ian Blair's accusation of institutional racism: Broadcast Magazine, 17 February 2006
The Butchers of Khartoum: When will never again mean never again?: The Voice, 1 August 2005
Business & Diversity – Issues being raised in the boardroom: Financial Times, May 12, 2005 FT.com / Business Reports / Business & diversity 2005 - Issue being raised in the boardroom *
Africa is not just for Christmas: The Guardian, Dec. 10 2004
Media Turn their Backs on Africa – Again: Broadcast Magazine, November 2004
Do you see what I see? The Invisible Hand of Institutional Sexism: Anita Roddick’s New Academy Review, November 2004
Contributor to: A mixed workforce can open up markets: Financial Times “Business & Diversity” report, May 10 2004
How to make minorities feel part of British Culture: A response to Trevor Phillips’ comments re multiculturalism: Financial Times, April 24 2004
Exposing sexism is just one step on the road to equality: Personnel Today, 20 April 2004
Contributor to: Sexist Sunday Times ad Angers Female Readers: Personnel Today, 13 April 2004
You don’t speak for me Kilroy: Personnel Today, 10 February 2004
Finding the Gold Beneath the Grime: International Telegraph, September 1998
Tess can be reached at tessfl@globaleffectiveness.com.
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| Tony Warner |
Tony Warner
Tony Warner is African–British and has lived and worked in Barbados, St Lucia and Zimbabwe. He has extensive experience across the public, private, and voluntary sectors, specialising in areas specifically relating to diversity.
Tony’s work in diversity started at grass roots level in a culturally diverse London borough, working with victims of homophobic crime, sexual assault, and racial harassment, as well as running anti-racism workshops for schools, council officials, and police officers. Tony has also advised housing and education authorities on their services to refugees and other minority groups. He has acted as a consultant to a number of organisations to review their codes of practice and to implement the recommendations of the Lawrence inquiry.
Tony’s work with the Metropolitan police, spanning several years, was documented and positively reviewed in The Guardian Newspaper. He later contributed to the design and facilitation of the diversity element of the Strategic Command Course at the National Police College, aimed at future Chief Constables. Tony has also acted as a mentor to the judiciary. Other public sector clients include the Crown Prosecution Service, The Prison Service, Immigration and Nationality Directorate, Sure Start and Trading Standards.
Within the private sector, Tony has designed, managed and delivered diversity interventions with a wide range of clients, including: Transport for London, Enterprise Rent-a-Car, MFI, Cable and Wireless, Pearson Group, and The Financial Times. Tony also works as a mentor in his local community and is very active in promoting access to institutions which lack a diverse audience. He has worked with Imperial War Museum, Museum of London, BFI, and the British Museum to promote greater inclusion. His initiatives have been reported on in the media, including BBC radio and television.
Tony can be reached at twarner@globaleffectiveness.com.
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| Tim Finch-Lees |
Tim Finch-Lees
Affiliate Consultant Tim Finch-Lees carries out a range of research activities for The Global Effectiveness Group and focuses his consulting services on innovative methods in the area of programme evaluation. Tim is fluent in both Spanish and French, and has extensive experience of operating at director level throughout Europe, Africa, Latin America, and the Caribbean.
Tim is also involved in an ongoing EC-funded research project investigating the functioning and effects of management development across seven European countries. This work, carried out in conjunction with the Chartered Management Institute and a network of European business schools, allows Tim to both access and contribute towards cutting-edge thinking in the area of management development.
Alongside his academic research, Tim carries out consultancy projects for organisations interested in using non-traditional but highly innovative ways to evaluate and gain insight into the interests being served (and neglected) by their management development activities. For example, in a recent assignment, Tim helped a major international FMCG organization realize how its leadership programme was generating conformity and stagnation at the expense of diversity, innovation, and change. Tim has also held various senior finance roles with Diageo plc (formerly Guinness plc), incuding Finance Director for France and Colombia.
Tim holds an MSc in Organizational Behaviour from Birkbeck College (University of London). His dissertation took a critical discursive approach to the evaluation of capability-based management development. A paper based thereon has been accepted for the forthcoming 6th Annual Conference on Organizational Discourse in Amsterdam. Tim holds a business degree jointly awarded by Middlesex University in the UK and by the Centre d’Etudes Superieures Européennes de Management (CESEM) in Reims, France. He is a member of the Chartered Institute of Management Accountants.
Tim can be reached at timfl@globaleffectiveness.com.
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| Denise McCausland |
Denise McCausland
Affiliate Consultant Denise McCausland is of Jamaican origin and was born in the UK. She has an MSc in Organizational Behaviour from the University of London.
Denise is an organizational development consultant who provides learning and HR solutions to the public and private sectors. She specialises in equalities and diversity training, consultancy solutions and leadership development, however, her portfolio of work includes: coaching, facilitation, behavioural and communication training. When asked when she first started to work in equalities Denise states “long before I was paid for it”. She believes her purpose is to drive organizational effectiveness by mainstreaming equalities and diversity and helping individuals affected by discrimination fulfil their full potential at work and in life itself. She appreciates that's it's not always possible to change the world in one session but she is committed to try and make people think and reflect and discuss the interaction after the event.
Denise has also developed a number of positive action works for women and BME groups. These include: career life planning, assertiveness, networking, conflict management, vision setting and influencing skills. Her key achievements include, the project management of an equality research project on the barriers to employment and self employment on behalf of the DTI. She has also undertaken diversity training needs analysis and equality audits for both public and private organizations. She also coordinated the first black history celebration in an inner London authority, leading to the adoption of Black History month in the corporate calendar (pre Race Relations Amendment Act).
More recently Denise has developed an equalities training game in order to achieve her objectives of ensuring that her training interventions are both interactive and fun. She enjoys writing about equalities issues and has recently compiled an extensive toolkit on the legislative and personal requirements of the groups covered by the 6 equality strands.
Denise has provided training and consultancy services to a number of clients including: Wandsworth Council, the London Boroughs of Tower Hamlets, Hackney, Lewisham, Barking and Dagenham, the DTI, the Civil Service, LDA, Hyde Housing, Kush Housing, Eduaction.
Denise can be reached at dmccausland@globaleffectiveness.com.
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| Jonathan Ward |
Jonathan Ward
Jonathan Ward is an organizational effectiveness consultant, process facilitator, and executive and team coach. Jonathan works with global organizations to increase the effectiveness of their leaders and organizational processes in international settings. His approach blends the distinctive combination of his systems orientation, strong interpersonal skills, and more than 25 years as an internal consultant with some of America's most admired companies.
Jonathan specializes in leadership and team development, executive coaching, intercultural effectiveness, strategic and business planning, process design, and organizational assessment and analysis. He has established successful coaching relationships with a wide variety of people dealing with issues ranging from executive performance improvement to redefining career paths. He designs and leads workshops that use Myers-Briggs, cultural diversity, and other frameworks to maximize individual and team contributions.
Jonathan was born and lived in Japan, and he lived and worked in Saudi Arabia. He has worked with expatriates in China, the UK, France, South Africa, the Middle East, and Canada.
Jonathan holds a certificate in Leadership Coaching from Georgetown University, a program accredited by the International Coach Federation (ICF). He holds an M.S. in Systems Management from the University of Denver and graduated summa cum laude with a B.S. in Psychology from Virginia Commonwealth University.
Jonathan's clients have included Intelsat, Rolls-Royce, Nextel, The Boeing Company, AARP, Saudi ARAMCO, AT&T, the US Patent and Trademark Office, McCormick Spice, the US Department of Health and Human Services, NASA, and Computer Sciences Corporation. He served as an internal consultant on the staffs of the CIO of Capital One and the President, CFO, and CIO of Freddie Mac. He currently is an organizational consultant with the Right Company.
Jonathan is the International Director of the Virginia State Council of the Society for Human Resource Management (SHRM) and is a member of the International Coach Federation (ICF). He is also on the executive coaching benches of Lee Hecht Harrison and Strategic Partners, Inc. Jonathan is on the faculty of the University of Phoenix and teaches a class in strategic planning for the Emerging Leaders Institute of Leadership Fairfax, Inc.
Jonathan is the President of the GRAMMY-winning arts organization, The Washington Chorus, with whom he has performed as a baritone soloist at the John F. Kennedy Center for the Performing Arts in Washington, DC and on tour in Italy. Jonathan has appeared as a soloist at cultural events in the Washington area, including the Chinese Cultural Festival and at state ceremonies at the embassies of Spain, Israel, and Japan. He is also a voting member of the National Academy of Recording Arts and Sciences.
Jonathan can be reached at jward@globaleffectiveness.com.
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| Andrea Bugari |
Andrea Bugari
Andrea Bugari is an organisational development consultant, facilitator and executive coach, specializing in organizational effectiveness and learning, organization design and process improvement, facilitation of strategic planning, knowledge management, human resource strategy, and corporate culture change. She uses organization development methods, action learning and business process analysis, as well as large group methodology, such as Future Search Conferences and Open Space Technology.
As a European principal of The Global Effectiveness Group, Andrea supports clients with all aspects of change leadership when "going global". She specializes in international leadership development, global human resource strategy, integration of local and corporate culture, and global diversity.
Andrea has 20 years of consulting and in-house management experience. She is Swiss, but has been living and working abroad for the last ten years, leading consulting projects in the USA, France, the UK, Germany, South Africa, and Canada. Core clients include Capital One Services, Nedcor Bank, Rolls-Royce, the British Export Credit Guarantee Department, Blue Cross and Blue Shield of Florida, Rhone-Poulenc, Spring Branch Independent School District, Migros Department Stores, the City of Zurich, the Planning Society for the Concert Hall and Convention Centre in Lucerne, plus several German and Swiss media companies.
Andrea has a Masters degree in Social Sciences from the University of Zurich, and another MA in Human Resource Development from the George Washington University in Washington DC. She also has a certification for leading individual and organizational change (Darden College for Executive Development, University of Virginia), and for executive coaching (Lore International Institute in Denver, Colorado).
Andrea is an integrator who likes to bridge theory, research and practice and who can lead across the spectrum from strategic planning to implementation. She is interested in innovative methods, especially in the field of complex adaptive systems dynamics. She is a seasoned facilitator who has helped diverse groups with problem solving, innovation and action planning. She also has taught in academic and adult education programmes and presented at conferences on an international scale.
Andrea is the director of the British Association for Management Education and Development, a learning community that provides challenge, inspiration and support to professionals in the organisational development and management development field. She is a founding member of Companies in Motion, a project of consultants and choreographers in London who offer movement based team and leadership workshops to accelerate innovation and change.
Andrea can be reached at abugari@globaleffectiveness.com.
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