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Osland, J. S. The adventure of working abroad: Hero tales from the global frontier. San Francisco: Jossey Bass, 1995.

Andrea says: In addition to many "how to" books, this is a refreshingly different way of looking at the cognitive and emotional changes of expatriates. It openly explores difficult challenges of expatriates, such as becoming addicted to the new and to learning and also contains a very helpful chapter about making meaning of the "return".

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Storti, C. The art of crossing cultures. Yarmouth, Maine: Nicholas Brealey/Intercultural Press, 2001.

Jonathan says: Storti offers an excellent description of the personal experience of encountering "culture shock" and a sensitive and thorough explanation of how to get over it! The concepts are fresh and appealing, and he brings the experience to life. Storti offers examples of cross-cultural misunderstandings, and provides great tips on how to adapt your style for cross-cultural business activities.

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Storti, C. The art of coming home. Yarmouth, Maine: Nicholas Brealey/Intercultural Press, 2001.

Jonathan says: Can you really come home again? "Reverse culture shock" upon returning home is often harder on an expatriate than going overseas in the first place. This book is written primarily from the viewpoint of American corporate employees. Storti does an admirable job of describing the emotional overwhelm resulting from suddenly finding oneself reimmersed in a society where abundance, waste, and intense material comforts are the norm, where friends and relatives cannot comprehend what you experienced and therefore tune you out. Expats should read this book before they begin planning their return. Those who have recently come home will also find it comforting to know that they are not alone in their disorientation.

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O'Neill, M.B. Executive Coaching with backbone and heart: A systems approach to engaging leaders with their challenges. San Francisco: Jossey-Bass, 2000.

Andrea says: This is a very helpful book for clarifying the relationships between coach and client, and building awareness of other players and forces within the leader's environment. The book is also helpful in defining the goal of executive coaching in a developmental way, and exploring the social dynamics in the four phases of a coaching process.

To learn more about the practice of coaching, please visit the International Coach Federation web site.

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Walker, D., et al. Doing business internationally: The guide to cross-cultural success, 2nd Edition. Irwin, NY: McGraw-Hill Trade, 2003.

Jonathan says: This excellent and comprehensive book summarizes the growing body of literature and research in the area of cross-cultural communications. It is a good single source to review major theorists and models, with an emphasis on how to succeed in the new global environment.

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Quinn, R. E., et al. Becoming a master manager: A competency framework. New York: John Wiley & Sons, 1996.

Andrea says: Quinn uses his competing value model for the integration of different management perspectives and develops a leadership competency model. The book contains interactive learning modules for managers to develop skills as directors, facilitators, innovators, etc.

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Hampden-Turner, C., and Trompenaars, F. Building cross-cultural competence: How to create wealth from conflicting values. London: Yale University Press, 2000.

Andrea says: This book recaptures the well-researched cultural preferences of particularism and universalism, individualism and communitarianism, etc, and it shows managers how to reconcile and integrate these dilemmas.

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Rosen, R. et al. Global Literacies: Lessons on business leadership and national cultures. New York: Simon & Schuster, 2000.

Andrea says: This is a study of CEOs from 28 countries. It defines global literacy as the twenty-first century leadership competency, and shows how it applies to solving five universal business questions of purpose, plan, networks, tools and results.

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Oddou, G., and Mendenhall, M., eds. Cases in international organizational behavior. Malden, Massachusetts: Blackwell Publishers, 1998.

Andrea says: This is a book for people who like to learn through case studies. It examines how 18 major organisations around the world (such as IKEA, Euro Disneyland, Nissan, etc.) handled the complexity of managing people across borders.